HOSPO HACKS

What happens when technology, customer experience, risk and regulation all collide?
 
In this episode of Hospo Hacks, we sit down with Sean Henley, CTO of SaucedIT, to unpack what it really takes to build technology that works not just for the business, but for the people using it.
 
In this episode, we cover:
Why understanding your customer should come before building the tech
Customer support vs. true customer success
Cybersecurity, regulation and operational resilience
How to prioritise technology based on risk
If you’re a pub owner, operator, or simply passionate about the hospitality industry, Sean’s perspective will give you new ways to think about technology, customer experience and the future of hospitality.

Hospo Hacks with David CliftonIn this episode, David Clifton shares raw insights from decades in hospitality—from running pubs and hotels to navigating compliance and building strong teams. We dive into what makes venues thrive, the challenges leaders face, and practical hacks every operator can use today.
🎙️ Real talk. Real stories. Real hospo hacks.

In this episode of Hospo Hacks, we sit down with the outspoken and passionate Colin Fassnidge—chef, restaurateur, and TV personality known for his no-nonsense approach to hospitality. Colin shares raw insights into the highs and lows of running a kitchen, what it takes to survive in the industry, and how to lead with both grit and heart. From staffing struggles to staying creative under pressure, this chat is packed with practical wisdom and candid truths. Whether you're a budding chef or seasoned operator, Colin’s hacks will inspire and challenge you to rethink how you run your venue.

John talks to the Deputy CEO of the Australian Hotels Association about the challenges facing Australian Hoteliers and operators particularly around the regulatory landscape, unfair dismissal and a raft of other challenges.

Welcome to the HOSPO HACKS PODCAST  where we dive deep into the minds of industry leaders, innovators, and influencers shaping the future of business, tech, and culture.
Each episode, we sit down with game-changers, disruptors, and visionaries to uncover their journeys, insights, and the lessons they’ve learned along the way. Whether you're an entrepreneur, a creative, or just someone hungry for inspiration, this podcast is for you.